The Online Community-A New Paradigm: Mark Wills at TEDxSanLuisObispo
IT professional Mark Wills explores the changes to social norms and mores caused by the rise of online communities, and why it matters to all of us. A site administrator for the online technology help community Experts Exchange (https://ift.tt/fy60lw), Mark helps connect answer seekers with thousands of technology professionals every day to solve problems large and small.
Mark Wills raises the notion that online communities are essentially raceless, genderless, ageless and faceless. The faceless community is the identity in itself and certain social skills associated with face to face communication are lost. The question of trust becomes paramount to people that are part of an online community.
Longevity, shared value, community management, moderation are some of the new roles associated with online communities and make them successful.
